Umaxx first-time setup

The first-time setup of a TV box, covering language, remote pairing and the network, with every failure and retry designed.

My role
UX Designer
Platforms
TV
Category
Projects
Select language

Overview

The first-time setup (FTI) for Umaxx TV devices: what someone sees the first time they switch the box on. It covers choosing a language, pairing the remote, choosing Wi-Fi or Ethernet, connecting, and recovering when something goes wrong. The full flow is 76 screens, including the focus, back and skip state of each step.

My role

UX Designer. I mapped the flow and designed every step, branch and state.

Design approach

  • The same two columns on every step. The instruction is on the left; the one list or action is on the right. Progress dots and a Skip button are always in the same place.
  • Show the hardware. Pairing uses a drawing of the actual remote and box, shows which buttons to hold and for how long, and mirrors the LED as it flashes.
  • Plan for real networks. The Wi-Fi list handles locked networks and very long names. Connecting, failed (try again or change network) and success each have their own screen.
  • Two paths, one ending. Ethernet gets its own steps: a prompt to plug in the cable, then the detected connection with its details (IPv6, IP address, subnet, gateway, DNS) before the same success screen.

Key responsibilities

  • Flow mapping of the complete setup, including branches and errors
  • Screen design for each state
  • TV focus, back and skip behaviour
  • Instructions for remote pairing and network setup

Language

Select language

Remote pairing

Start pairing: hold two remote buttons for three seconds
Pairing in progress with the remote LED flashing
Pairing success

Network

Choose Wi-Fi or Ethernet
Searching for wireless networks
Available networks, including a very long network name
Entering the Wi-Fi password
Connecting to a network
Connection failed, with try again and change network
Connection successful
Insert the Ethernet cable into the port
Network detected, with IPv6 and connection details
Wired connection successful